Comments on: What can you do to upsell your customers? http://www.counterpointmatters.com/general-marketing/what-can-you-do-to-upsell-your-customers/ Local online marketing for small businesses from Jo Dodds of http://www.counterpointmatters.com I teach, coach and support small business owners to set up their own search engine friendly websites using WordPress and to use Social Media to better market themselves online. Wed, 16 Jun 2010 16:15:51 +0000 http://wordpress.org/?v=abc hourly 1 By: Jo Dodds http://www.counterpointmatters.com/general-marketing/what-can-you-do-to-upsell-your-customers/comment-page-1/#comment-6 Jo Dodds Thu, 22 Jan 2009 17:21:51 +0000 http://www.counterpointmatters.com/?p=193#comment-6 Exactly, Drew, and what I was talking about in my Attraction Action this week when I gave examples of shoe shops offering shoe care products to keep your new shoes in good condition, hairdressers offering products to maintain your style and petrol stations offering screenwash, which we usually don't remember we need until we're driving down the motorway with a dirty windscreen! Thanks for contributing. Jo Exactly, Drew, and what I was talking about in my Attraction Action this week when I gave examples of shoe shops offering shoe care products to keep your new shoes in good condition, hairdressers offering products to maintain your style and petrol stations offering screenwash, which we usually don’t remember we need until we’re driving down the motorway with a dirty windscreen!

Thanks for contributing.

Jo

]]> By: Drew McLellan http://www.counterpointmatters.com/general-marketing/what-can-you-do-to-upsell-your-customers/comment-page-1/#comment-5 Drew McLellan Thu, 22 Jan 2009 00:57:07 +0000 http://www.counterpointmatters.com/?p=193#comment-5 Jo, I think it's an exciting question. "What else do my customers really need?" Now we're not selling -- we are helping. For many people in the service industry, that feels a lot better than hard selling. And in the end, it earns us even more repeat business. You can't beat that! Drew Jo,

I think it’s an exciting question. “What else do my customers really need?” Now we’re not selling — we are helping.

For many people in the service industry, that feels a lot better than hard selling. And in the end, it earns us even more repeat business.

You can’t beat that!

Drew

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